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CBD FAQs: Frequently Asked Questions

All of the most common CBD questions are answered here!

General CBD FAQs

What is CBD?

CBD is an abbreviation for Cannabidiol. CBD one of many different molecules known as cannabinoids found in the cannabis plant and is non-psychoactive.

What is CBD oil?

CBD oil is a natural oil which is extracted from the flowers, leaves and stems of the plant. It is used by people all over the world for a variety of purposes.

What are cannabinoids?

Cannabinoids are active compounds produced by all cannabis plants. They account for most of the benefits of cannabis. Cannabinoids found in plants are technically called phytocannabinoids, while cannabinoids produced by the human body are called endocannabinoids. Cannabinoids interact with the body’s endocannabinoid system (ECS), which promotes homeostasis. CBD impacts the ECS indirectly by activating outside receptors and interacting with enzymes. 

What is the endocannabinoid system?

The human endocannabinoid system (ECS) is a system of neurotransmitters and cell membrane receptors. Neurotransmitters such as endocannabinoids are produced by the central nervous system and interacts with cannabinoids receptors on cell membranes to adjust physiological processes at a cellular level. There are two types of cannabinoid receptors in your body:

  1. 1. CB1 receptors – found mostly in the brain and central nervous system (CNS)
  2.     2. CB2 receptors – found throughout the rest of the body in organs, glands, and           the immune system
What is the difference between hemp and marijuana?

Hemp and marijuana are both types of cannabis. Marijunana contains cannabidiol Tetrahydrocannabinol (THC), which causes the high and is known as a drug. However, hemp contains negligible amounts of THC and is unlikely to cause a high. All our products undergo continuous testing to ensure THC levels are below 0.2%.

Will CBD get me high?

No. Unlike marijuana and THC, CBD is non-psychotropic and will not cause a high.

What type of CBD do your products use and do they contain THC?

At Drops of Heal, our passion is providing you with the best bioavailable CBD! We use different methods of infusing CBD in order to yield high strength products. Our MCT Multivitamin drops and Turmeric Honey use Full Spectrum Distillate. Hemp distillate is cannabis oil that has been refined in order to be cannabinoid dominant. Our Olive Oil has full spectrum oil therefore it retains an array of cannabinoids, terpenes and flavonoids. Our edible products contain trace amounts (below the legal limit of 0.2%) of tetrahydrocannabinol (THC). Our cosmetic products (Muscle Rub Gel and the Joint Relief Cream) are made with cannabidiol isolate which therefore do not contain any THC. CBD isolate is the purest form of CBD. If you are conscious of your THC intake yet still want the perfect CBD product, try our cosmetic products!

How do you extract your CBD from your hemp?

We use a process called supercritical Co2 extraction. Co2 extraction is the process of separating components from each other by the use of a particular type of solvent (Co2). This can be used to pull various cannabinoids from the plant such as THCA, CBD, CBG, THCV as well as terpenes and other compounds. Our hemp crop used for the extraction process does not undergo any harsh removal, leaving the integrity of the compound in its purest form.

What does broad spectrum mean?

Broad spectrum refers to CBD oil products that contain a combination of cannabinoids, terpenes and other beneficial compounds found in hemp.

What does full spectrum mean?

Full spectrum CBD oil retains all cannabinoids including trace amounts of THC present in the hemp plant. Legally this amount of THC must always be less than 0.2%. Full spectrum is desired by many due to the entourage effect. This entourage effect occurs when compounds in the hemp plant – including cannabinoids, terpenes and flavonoids – work together to produce even greater effects than just CBD alone.

What is the entourage effect?

Full spectrum CBD oils contain a variety of cannabinoids and terpenes as well as other beneficial compounds. Each of the compounds has particular effects on the human body. As terpenes can affect how the body responds to cannabinoids, the combined effect is often greater than the sum of the individual effects. The overall effect produced is termed the entourage effect. 

What are terpenes?

Terpenes are a class of volatile hydrocarbon compounds produced in the flower clusters of the cannabis plant. Terpenes are what give cannabis its distinct aromas and have been utilised by humans for millennia in aromatherapy. Terpenes are recognised as safe for human consumption by UK law. 

Are your products safe?

Yes. All our products undergo 3rd party testing to guarantee they are free of any potential contaminants and heavy metals. 

Is CBD safe?

Yes. There are no known incidences of illness caused by consumption of CBD oil.

Can I overdose on CBD?

CBD is non toxic. There is no record of anyone overdosing on CBD. However, extremely large servings of CBD may cause drowsiness. 

Can I see lab reports?

Of course! We operate with complete transparency so we’d love to update you on our lab reports. Simply drop us a message at

What is a CBD tincture?

CBD tincture is a preparation made from CBD extract. It is consumed orally and can also be used in cooking. Please refer to our instructions to use on our product labelling.

How much CBD is in your products?

Drops of Heal offers high potency CBD products. However, the amount of CBD in Drops of Heals products vary. Our cosmetics are always 1,000mg and above in order for the CBD to be efficiently absorbed by the skin. On the other hand our edible products vary. Please refer to the product label for the exact concentrations of CBD in each product.

What is the ideal serving size?

This is dependent upon the individual and the product. Servings of 5 to 50 milligrams per day are commonly reported for health maintenance. 

Should I take CBD with food?

Edible products are best taken with food, although there are no issues taking them on an empty stomach. Taking the products with food is our preferred way!

Do you test for potency, pesticide and heavy metals?

Yes, our products are heavy metal free, solvent free, pesticide free, non GMO and gluten free. 

Are your products vegan friendly?


I have a gluten allergy. Can I use your products?


Does CBD have a shelf life?

CBD itself does not have an expiration date. However, natural CBD oil products can degrade over a substantial amount of time. They should be stored in a cool place away from direct sunlight. Please refer to the product expiration dates for more information. 

How should I store CBD products?

We recommend storing them in a cool place away from direct sunlight and heat, which can degrade certain compounds in CBD oil.

Will CBD oil show up on a drug test?

A number of our products are infused with Full spectrum CBD and although they are all beneath the legal limit of 0.2% THC, we would suggest using our isolate infused products. We advise you to consider the risks of incorrect detection prior to use of this product.

If you would like to see our lab reports, please contact us on

Will CBD help me if I’m healthy?

Because of its ability to aid the body’s effort to maintain homeostasis, CBD is often used by those who don’t have any specific concerns and may just want help maintaining a healthy active lifestyle.

Does CBD interact with other medications?

If you are taking prescription medications, consult with a qualified medical professional before consuming our products.

Are you expanding your product range?

We are always looking for new ways to expand our CBD range.

What is the difference between the Muscle Rub Gel and the Joint Relief Cream?

Our Joint Relief Cream is formulated with many natural ingredients including shea butter which gives it a richer consistency and allows for long lasting absorption. Therefore, our cream would be used for a more prolonged effect such as after exercise, at the start of the day or before bed. Our Muscle Rub Gel has an aromatic solution with quick-acting menthol, making it perfect whenever you want an instant soothing dose of CBD. Our gel’s on-the-go application is perfect when you need to tackle those day-to-day aches. 

Is your Honey locally sourced and organic?

Yes, our Honey is locally sourced to us in London where we are based.

What is MCT oil?

Drops of Heal MCT oil is sourced from coconut oil. It is a supplement made from a type of fat called medium-chain triglycerides and is easier to digest than long-chain triglycerides that we typically eat. Therefore, it can be broken down and absorbed faster into the bloodstream. This makes MCT a perfect carrier oil for our CBD multivitamin drops!

What is Turmeric?

Turmeric is a powerful spice that contains an active compound called curcumin. This compound has been known to boast anti-inflammatory properties whilst possessing an array of antioxidants which explains why it is commonly used in conditions involving pain and inflammation. 

What is your returns policy?

We offer a 30 day money-back guarantee on our products if they are defective. This includes any damage to products prior to you receiving them, otherwise please see our returns page for more information.

We love your products and would love to be a Drops of Heal wholesaler

If you want to know more about becoming a Drops of Heal affiliate, drop us a message on our wholesale contact page

Why Drops Of Heal?

At Drops of Heal, we provide products that make it easy for you to make little swaps in exchange for great benefits. We make it our mission to inspire people to put their health front and centre by providing a range of consciously crafted CBD products, whilst contributing to changing the negative perception of CBD. We work hard to make CBD products we are proud of and that you can be confident in using everyday.

This is a company that truly cares about its customers and providing the best CBD products currently available on the market!


Drops of heal products have really positively impacted my life. I am very careful what type of products I use on my body and for my health, and after days of research, I found Drops Of Heal. Not only are their products made from high-quality ingredients, but their customer service and genuine interest in the well being of their customers is on another level. This company goes above and beyond for its customers ? I wish this company nothing but success, because you all deserve it!


Still have questions? Drop us a message here

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