Returns & Refunds

We love getting your feedback so if you have any questions or complaints about the product, please get in touch with us! All of our contact details can be found on our Contact Us page.

Returns

We do ask that the products you wish to return are as new and in the original packaging with seals intact. To cancel or return goods please contact us via email at info@dropsofheal.com quoting your order number. We will send you a returns label that will need to be printed and fixed to the box we sent you with the product you wish to return inside.

We aim to respond to you within one working day. 

30-day Money back guarantee

We do not want anyone to feel unsatisfied with our products so we offer a 30-day, money-back guarantee. If you are not completely satisfied with our products for any reason, let us know by email at returns@dropsofheal.com. Please quote your order number, the name of your product and the nature of your problem. We aim to respond to you within one working day. 

Warranty

Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 6 months shelf life from when the product is dispatched. On the off chance of there being a manufacturers defect, we will replace your original order.

If you have a query regarding your order, please contact us via info@dropsofheal.com