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Terms & Conditions


Terms and conditions of business;

  1. This website is operated by Drops of Heal Ltd., which operates under the trading name Drops of Heal. Terms such as ‘we’, ‘us’ and ‘our’ refers to the Drops of Heal LTD and Drops of Heal where they are used in these terms and conditions.
  2. By purchasing something from our ecommerce store, you agree to be bound by the terms and conditions contained in this document.
  3. Incorporated into these terms are also the terms and conditions as laid out in our privacy policy and refund policy.

 The statements and references to CBD products found throughout our site correlate with all compliance regulations within the United Kingdom and is regularly updated. Our CBD products should not be used as a substitute for a varied diet and healthy balanced lifestyle. The products are sold as dietary and nutritional supplements and not intended to prevent, treat or cure any disease. Drops of heal does not sell or distribute any products that are in violation of the United Kingdom Misuse of Drugs Act 1971. Drops of Heal does not advertise the product towards markets where the product is illegal or by other means does not encourage customers to incriminate oneself. It is the responsibility of the customer to ensure that they are in complaint with local legislation.

Do not take if pregnant or lactating. Keep away from children. Always consult with your health care provider before making any medical decisions.

Age restrictions

You must be 18 years or older to purchase and use products from the website

Terms of sale

Placing an order means that you are subject to the following terms and conditions of sale.

All purchasers must be at least eighteen (18) years of age and must possess a valid credit or debit card issued by a bank acceptable to Drops of Heal. Placement of an order indicates that you represent and warrant (1) that all the information that you provide to Drops of Heal are true and accurate; (2) that you are an authorised user of the credit or debit card used to place your order; and (3) that there are sufficient funds to cover the cost of the goods ordered.

All orders placed on this website are subject to: (1) product availability; and (2) Drops of Heal confirmation of the order quantity and price. Drops of Heal retains the right to refuse any orders. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our contract

When you place an order, you will receive an acknowledgment email confirming receipt of your order: this is not an acceptance of your order. No contract is formed until Drops of Heal transmit an email confirmation that the goods that you ordered have been shipped to you. Only those goods listed in the confirmation email sent at the time of shipment will be included in the contract formed.

(b) Pricing and Availability 

Errors in product details, descriptions and prices may occur despite efforts to ensure accuracy. If Drops of Heal discovers an error in the price of any goods that you have ordered, then Drops of Heal will inform you regarding the error, and you will have the option of either reconfirming your order at the correct price or cancelling it. If Drops of Heal is unable to contact you, then Drops of Heal will treat the order as cancelled. If you cancel the order after you have already paid for the goods, then you will receive a full refund.

Delivery costs are in addition to product prices.

(c) Payment 

Upon receipt of your order Drops of Heal will seek authorisation for payment from your card issuer. Your card will be debited upon receipt of that authorisation, and funds received will be treated as a deposit against the value of the goods you have ordered for purchase.

(d) Returns and Refunds 

All products are sold with a 30 day refund policy. If you are not satisfied with your purchase for any reason within 30 days after your purchase, then Drops of Heal will give you a full refund of your purchase price. This is provided the product is sealed. Simply send us an email to about why you are dissatisfied and we are here to help.


Drops of Heal uses secure server software (SSL) to ensure your credit card will be protected against fraudulent use while on our website. This means that no one can read your information.

Changes in the Terms and Conditions

By using our website, you consent to the collection and use of the information you provide to us as outlined in the Terms and Conditions. We may change them from time to time and without notice, so make sure you check back occasionally. If we change our Terms and Conditions, we will publish those changes right here on this page. If you have any questions or concerns about our terms and conditions, use or disclosure of your personal information, please send us an email at

Variation shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you break these conditions. Any term or condition of these Terms of Service may be waived by Drops of Heal at any time, but no such waiver will be effective unless set forth in a written instrument waiving such term or condition and that is executed by an authorised representative of Drops of Heal. No waiver of any term or condition of these Terms of Service will be deemed to be or construed as a waiver of the same of any other term or condition of these Terms of Service on any future occasion.

Governing law

These terms and conditions are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction in respect of any disputes arising under these Terms and conditions.

Entire agreement 

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of


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